Determining the return on investment (ROI) of customer experience initiatives is important, as discussed in the first instalment of this […]
The TM Forum recently found that service providers who improve their net promoter score (NPS) were rewarded with a reduction […]
It’s a well-known fact that customers, regardless of the industry, expect you to know them. They not only want, but […]
Founded in Dublin Ireland in 2010, BriteBill provides customer communications software which enhances the existing billing systems of Service Providers and greatly improves online interactivity.
Our team is our greatest asset. If talent, passion, imagination and intelligence drive you and you want to be a part of something great like the reinvention of billing for the 21st century, we’d love to hear from you.