Monthly Archives: August 2018
Measuring satisfaction at customer journey milestones
Determining the return on investment (ROI) of customer experience initiatives is important, as discussed in the first instalment of this […]
Can you put an ROI on customer experience?
The TM Forum recently found that service providers who improve their net promoter score (NPS) were rewarded with a reduction […]
The road to delivering personalized experiences begins with data
It’s a well-known fact that customers, regardless of the industry, expect you to know them. They not only want, but […]
Founded in Dublin Ireland in 2010, BriteBill provides customer communications software which enhances the existing billing systems of Service Providers and greatly improves online interactivity.
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We're hiring. Our team is our greatest asset. If talent, passion, imagination and intelligence drive you and you want to be a part of something great like the reinvention of billing for the 21st century, we’d love to hear from you.