Monthly Archives: June 2014
Billing: new customer understanding
Jeff Peel of Quadriga Consulting Ltd chairs panel session at Brite:Bill Billing Presentation Workshop in London – with Alan Coleman […]
Billing and brand experience
In the Q&A session following his presentation at the recent billing presentation workshop in London, David Brown of Brite:Bill talks […]
Npower shows that billing is a core business process
Billing is often considered a non-core business activity – something that needs to be done, but hardly a big deal. […]
Billing and churn: CSP and consumer perspectives
In this video Jeffrey Peel of Quadriga Consulting refers to two CSP and Consumer surveys conducted by Quadriga on behalf […]
Bad bills and consequences
Based on feedback from a recent survey of communications service providers undertaken by BriteBill we would estimate that for the […]
Alan Coleman on Information Architecture
In this short video, recorded at the recent BriteBill billing presentation workshop in London, Alan Coleman, CEO of BriteBill, […]
Can customers adopt new services if they don’t understand their bills?
Adrian Baschnonga is Senior Global Telecommunications Analyst at EY. At Brite:Bill’s recent workshop in London’s Tech City, Adrian presented highlights from a […]
Founded in Dublin Ireland in 2010, BriteBill provides customer communications software which enhances the existing billing systems of Service Providers and greatly improves online interactivity.
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