Our latest news items

MWC 2018: Same old themes, but the prospects are exciting

  • by Aoife Keane
  • March 21st, 2018

Alan Coleman, BriteBill’s CEO shares his impressions of this year’s MWC Snow, cold weather, flight cancellations: This year’s MWC certainly had […]

Will AI and analytics be the saviour of the customer experience?

  • by Aoife Keane
  • March 8th, 2018

Recently, there’s been a massive wave of hype gathering and encircling the technologies of artificial intelligence (AI), machine learning (ML) […]

Visit BriteBill at MWC18, Hall 3, Amdocs Stand 3G10

  • by Aoife Keane
  • February 19th, 2018

BriteBill, an Amdocs company is transforming the way telecom service providers present and manage billing communications. Senior executives from BriteBill […]

Three ways to show your customers more LOVE

  • by Aoife Keane
  • February 14th, 2018

In an era where customers can influence whether a brand succeeds or not, it’s important to pay extra special attention […]

CEM in Telecoms Global Summit: CSPs come together to share new ways in providing exceptional customer experience

  • by Aoife Keane
  • February 9th, 2018

David Brown, Creative Director & CX Lead at BriteBill shares his key takeaways from last week’s event. The Customer Experience […]

Brite:Bill Predicts: People power & robot power for CX in 2018

  • by Orla Power
  • December 22nd, 2017

By Orla Power, Head of Marketing & Alan Coleman, CEO of Brite: Bill, An Amdocs company Based on key takeaways […]

What does your customer want?

  • by Orla Power
  • November 30th, 2017

This might seem an obvious question for a communications service provider (CSP) to address in its billing communications, but too […]

Brite:Bill study finds that Communications Service Providers (CSPs) are failing to address Generation Z

  • by Orla Power
  • November 23rd, 2017

We surveyed over 3,200 mobile phone users to explore consumer perceptions of telecoms billing. Findings indicated that billing in the […]

Brite:Bill Sponsors CEM in Telecoms North America, October 2017

  • by Orla Power
  • October 24th, 2017

Brite:Bill is delighted to be sponsoring and speaking at the CEM in Telecoms North America, taking place 24th-26th October, 2017 in […]

Brite:Bill Sponsors CEM in Telecoms European B2C Summit, September 2017

  • by Orla Power
  • September 21st, 2017

Brite:Bill is delighted to be sponsoring & presenting at the upcoming Customer Experience Management in Telecoms B2C event, taking place on 26th-28th September, 2017 in […]