3 adopts brite:bill interactive billing to reduce costs and improve customer experience
October 2010
3, Ireland’s largest high speed mobile network, has implemented Internet-based electronic bill presentment and payment technology from brite:bill. The solution, which was deployed in just six weeks, is helping 3 to reduce costs, while enhancing its business customers’ experience as it grows its presence in the Irish market.
Brite:bill’s interactive billing solution was implemented in just six weeks and provides us with a flexible platform that incentivises more business customers to change from paper bills to more cost-effective electronic billing - Eoin MacManus, Commercial Director at 3
With brite:bill’s interactive bill presentment technology, 3 can offer its business customers a rich suite of reports and functionality enabling businesses to gain greater insight into their billing relationship with the mobile operator.
The solution provides analysis and reports by role within customer organisations, including in-depth consumption analysis, usage reports and peer-to-peer review, as well as merged-bill or split-bill analysis. All the functionality is delivered online, based on Brite:bill’s flexible software as a service platform.
About 3
Three launched in 2005 and operates Ireland's largest high speed network. The company has 27.8 million customers worldwide and is Europe's leading 3G operator. It is the market leader with over 200,000 mobile broadband subscribers in Ireland and 5 million worldwide.
3Business allows customers to simplify their mobile package and share the overall bundle or services between everyone on the team, make significant savings. 3 is also the only mobile operator to offer Skype for free on your mobile to help cut call costs, plus calls to colleagues are free with unlimited free 3 to 3 calls.